Raising Funds for Cancer Connect NI

Refund and Returns Policy for Fermanagh Camino Tickets

We understand that plans can change, and we aim to provide a fair and transparent refund policy for your Fermanagh Camino 2025 booking. Please read the following carefully before completing your purchase.

Refund Policy

  1. Cancellations by the Participant:

    • Up to 30 Days Before the Event (By 6th March 2025):
      Full refunds will be issued for cancellations made up to 30 days before the event. Please contact us at [email/contact info] to process your refund.
    • 29–14 Days Before the Event (7th–22nd March 2025):
      A 50% refund will be issued for cancellations during this period.
    • Within 13 Days of the Event (23rd March 2025 onwards):
      No refunds will be provided for cancellations made within 13 days of the event.
  2. Cancellations by the Organiser:

    • If the Fermanagh Camino is cancelled due to unforeseen circumstances, participants will receive a full refund or the option to transfer their ticket to a future event.

Transfers & Changes

  1. Ticket Transfers:

    • Tickets may be transferred to another person if you are unable to attend. Please email us at [email protected] with the new participant’s details no later than 5 days before the event.
  2. Date Changes:

    • If you need to change your selected date(s), we will accommodate requests subject to availability. Date change requests must be submitted at least 7 days before the event.

Exceptions

Refunds will not be provided for the following:

  • Failure to attend the event on the selected date(s).
  • Inclement weather (unless the event is cancelled by the organiser).
  • Personal reasons outside the specified refund windows.

How to Request a Refund

  1. Contact us at [email protected] with your booking details, including:
    • Full name.
    • Order number.
    • Date(s) booked.
  2. Refunds will be processed within 7–10 business days to the original payment method.

Contact Us

  1. If you have any questions about this policy or need assistance with your booking, please email us here.